As a go-to user research agency, we help you create sticky products and features, increase word-of-mouth, and deliver world-class customer experiences to boost sustainable hypergrowth growth.
Companies that need to quickly train their team on best practices for growth should call Instratify.
– April Dunford,
CEO @ Sprintly
CEO @ Sprintly
Instratify teamed qualitative customer insight and quantitative data to help us identify key trends and patterns to inform our product roadmap, marketing, and business model.
– Katelyn Bourgoin,
CEO @ Vendeve
CEO @ Vendeve
QUANTITATIVE DATA IS ONLY 50% OF BEING DATA-DRIVEN
Hit more KPIs
Analytics are only 50% of the data-driven equation — they give you the "what". But you need the "why" and the "what's next" for superior performance and sustainable growth.
STOP STARVING FOR INSIGHT
Get the why and the what's next
User research answers the "why" and the "what's next", but only after it's transformed into insight. Then operationalized across functions. And turned into concrete actions across marketing, product, sales, and customer success.
There is only one boss. The customer. And he can fire everybody in the company from the CEO on down, simply by spending his money somewhere else.– Sam Walton
GREATNESS IS PULLED, NOT PUSHED
Pull the truth with Instratify
Do you really know what your users think of you? Why they buy? What value they actually get? Whether they want what's on your product roadmap? Why they tell their friends about you? Why they don't? Why they stick around? Why they churn?
THE CUSTOMER DRIVEN ECONOMY IS HERE
Outperform your competitors
Acquisition-based growth is dead. Product-based advantages are dying. You need a lasting sustainable advantage, and understanding your customers better than your competitors is that enduring advantage.
Transforming user research into customer, employee & shareholder value.
Who we are.
We're a top user research agency and customer-driven growth consultancy. We help top software and e-commerce companies turn user insights into user & shareholder value.
What we do.
We help you get inside your buyers' heads with user research using our Customer Engineering™ method turning insights into actions that improve your KPIs.
How we do it.
We do user research, not market research. Your customers are real people, not a target market. Tide-shifting insights come from 1-on-1 user conversations.
Great work comes from great partners
New Blog Series: Survey Teardowns Our surveys are crying for help. They are generating unreliable data (often without companies knowing) and are miserable to take. Most likely (and sadly) you’ve been the recipient of some unwieldy surveys yourself… So you get that the survey experience is often undesirable. via GIPHY What we may not think […]
Starving for Insight — Eps 01 In this week’s episode, I’m chatting with Nancy Hensley, Chief Digital Officer over at IBM Analytics. We talked about how she and her team have used customer feedback to improve user experience and grow their revenue by an incredible 200%. We chatted about simplicity, the importance of having not just […]